Frequently asked questions

Everything people ask us about the cards, delivery and the digital menu. Can't find your question? Send us an e-mail.

Cards and plates

Does it work with any phone?

NFC works on iPhones from the XS and most Android phones. Anyone without NFC scans the QR code with the camera, which works on any phone.

Who sets up the link?

We do. Tell us the link (Google profile, Instagram or menu) and we write it to the chip and the QR before shipping.

Does the card need an app or internet?

No. The card has no battery and needs no internet. The customer's phone opens the page.

Does the card collect customer data?

No. It only holds a link.

Ordering and delivery

How do I order?

By e-mail to nfc@bilouro.com or by phone. Include the product, quantity, link and invoice details.

How long does it take?

2–5 working days. Shipping is €5.

Do prices include VAT?

Yes, all prices shown include VAT.

Do you issue invoices with a VAT number?

Yes.

Digital menu

What's the difference between the PDF menu and the smart menu?

With the PDF you manage the file in your Google Drive and only pay for the cards. With the smart menu you manage dishes, prices and "sold out today" in your own admin area, for €20/month per store.

Does the smart menu have a lock-in?

No. You can cancel any time.

Can I customise the menu?

Yes: simple customisation €20–€50 and full customisation €50–€100, one-off.

Still have questions?

Book a call or send us an e-mail.

  • VAT included
  • €5 shipping
  • Delivered in 2–5 working days
  • Link set up by us